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Posted on December 13th, 2016

Two Rivers Behavioral Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Two Rivers Behavioral Health Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Two Rivers Behavioral Health Care

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats) such as:
  • Provides free language services to people whose primary language is not English, such as: Qualified interpreters
  • Information written in other languages

If you need these services, contact:

Cindy Bearden
5121 Raytown Road
Kansas City, MO 64133
816-382-6360

If you believe that Two Rivers Behavioral Health Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Cindy Bearden,
5121 Raytown Road
Kansas City, MO 64133
816-382-6360 Phone
816-382-6888 Fax
[email protected].

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Cindy Bearden is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Service
200 Independence Avenue
SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


Physicians are on the medical staff of Two Rivers Behavioral Health System, but, with limited exceptions, are independent practitioners who are not employees or agents of Two Rivers Behavioral Health System. The facility shall not be liable for actions or treatments provided by physicians.
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